Refund policy

# Return & Refund Policy

At Huda Organics, customer satisfaction is important to us. Due to the nature of skincare and personal care products, we maintain strict hygiene and safety standards for all returns and refunds.

## Returns
We only accept returns under the following conditions:
- The product was received damaged
- The wrong product was delivered
- The item arrived defective or leaking

To request a return:
- Contact us within 48 hours of receiving your order
- Provide your order details along with clear photos of the product and packaging

## Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns or exchanges for:
- Opened or used products
- Products damaged due to misuse or improper storage
- Items purchased during clearance or promotional sales

## Refunds
Once your request is reviewed and approved:
- Refunds may be issued to the original payment method or as store credit
- Processing times may vary depending on your payment provider or bank

Shipping charges are non-refundable unless the issue was caused by our error.